Behaviour and Skills for HR Professional - Whirlpool

TASK 1

P1 Determine professional knowledge, skills and behaviour which are required by HR professionals

American multinational company, Whirlpool deals in electronic items which contain appliances used at home. As per case scenario, in 2011 firm was going through a occasion that was culminated and this happened due to adopting and making relevant modification in their strategies. They restructured their integral business in new form. This helped enterprise in restructuring entire business in a new way or form. Organization works as a team in collaboration so that they can achieve objectives and goals in effective way (Knowledge and skills required by HR professional. 2016). As the result, it is assisting for enterprise to attain a strong position at market area as when people work in group then they can share opinion and skills with each other easily which aid employers in obtaining improved results. Thus it is necessary for management to manage, develop and get effective work from employees of a team, it is necessary to gain few peculiar skills, knowledge and behaviour of managers as discuss below:-

HR professionals possess following skills

Skills refers to qualities possessed by people within an organization by which they can conduct different kinds of operations easily.

Skills incidental to management and leadership: Whirlpool manager must possess skills by which they can give appropriate guidelines to employee within workplace in a specific direction. It will help in accomplishing goals and objectives of business in a given time framework. In addition to this, it is also the responsibility of managers to assign task as per skills and abilities of workers so that productivity of them can be increased. Get Assignment help at the cheapest price.

Skills related to communication: Environment of a company can only become positive if workers have healthy communication with each other as well as with management also (Amabile, 2012). Therefore, it is a responsibility of managers to provide employees with open environment so that they have opportunities to speak out about problems related to work and share opinion with each other.

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HR professionals possess following knowledge

Knowledge refers to information which is gained by individual in an association through personal experience as well as by taking a learning session. If people have possessed right knowledge that it will help them in taking quick decision related to enhancing business or select a best alternative from different alternatives (Ford, 2014). Thus, when a firm creates modifications in order to introduce new technologies, then it is necessary for managers to organize training programs for workers so that skills and knowledge of them which can be enhanced. In context with this, some kinds of knowledge required by an employee or employer are:-

• Business knowledge: This kind of knowledge is important for every person associated with industry included managers to have gained adequate kind of knowledge related to business. It includes information related to type of business as well as type of operations going on. This will help managers of organization to set goals and operations which are to be performed within organization in effective manner.
• Laws and regulations of Government: Every organization need to adopt certain policies and rules which are established by government of a country. Therefore, it is necessary for HR managers to possess knowledge of rules and provide that information to employees at the time of recruitment about their basic rights and duties in proper manner so that chance of conflicts can be reduced.